diamond exchange 9

diamond exchange 9 App support

Contact
+91 8376126268

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange 9:

Q1: How to log in after installing the diamond exchange 9?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in securely without needing a password or email. This convenient method allows easy and hassle-free access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you still encounter issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your current active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you can log in and play without any problems. This should ensure a smooth and enjoyable gaming experience.

Most Asked Questions Related To Withdraw In The diamond exchange 9:

Q1: What is the minimum withdrawal amount in the diamond exchange 9?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This restriction ensures that users can only cash out their genuine gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app, including your Aadhar card, UPI information, and bank account details. This is a required step to move forward with the application. Your secure online storage of these sensitive details will facilitate a smoother experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, there may be occasional delays with payments, requiring a wait of up to 24 hours. This discrepancy can impact the overall speed of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and not withdrawn by anyone else. You can withdraw the money earned from playing games with the bonus amount. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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